Refund policy

You have 30 days from the day your order is delivered to request a return.

What we can accept

To be accepted, an item must be unworn and unwashed, with its tags still attached, and in its original packaging.

Gift cards and digital downloads are final sale and cannot be returned.

Where returns are available

Returns are available on orders shipped within the United States.

For orders shipped outside the United States, the return terms of the merchant of record shown at checkout apply. Those terms are presented to you before you pay.

How to start a return

Email Shop@MidlifeRollers.com with your order number and the items you want to return. We will confirm the return and send you the instructions.

Please request a return before you send anything back. Items that arrive without an approved return cannot be accepted.

Return shipping

US returns include a prepaid return label. Request it from Shop@MidlifeRollers.com within 30 days of delivery. The label is free, and nothing is deducted from your refund.

Once your return is approved, send it to:

Lone Star Mat Sports LLC
28610 U.S. 290
Suite F09 - 314
Cypress TX 77433
United States

Damaged, defective or wrong items

Please check your order as soon as it arrives. If anything is damaged or defective, or if you received the wrong item, email us straight away and we will put it right at our cost.

Exchanges

The quickest way to get the size or color you want is to return the item you have and place a new order once the return is approved.

Refunds

We will email you once your return has arrived and been inspected, and let you know whether the refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take a further few business days to post the funds to your account.

Original shipping charges, where any were paid, are not refunded.

Questions

Email Shop@MidlifeRollers.com and we will help.